Müşteri Memnuniyet Anketi

Customer Satisfaction Survey

Dear Customer, we kindly ask you to complete the survey we have created to help us continuously improve our company and provide you with higher-quality service. Thank you in advance for your time.

A - SHIPPING PROCESS

1- Ensuring that the loading operation is completed within the expected timeframe

2- Deadline for responding to bids

3- Delivery of your shipment in good condition and without any missing items

4- Timely delivery of your shipment to its destination

5- Providing updates during shipping and upon delivery

6- Providing alternative solutions tailored to your needs

7- The speed at which any issues are resolved

8- Yükleme sırasında iş emniyeti tedbirlerine uyulması

9- Measures to prevent environmental pollution during and after loading

10. Service workflow of our European representative, GND GmbH

B - STAFF QUALIFICATIONS

11. Technical specifications and performance

12. Our Customer Relationships

13- Easy access to the relevant individuals

14. Our drivers' knowledge, experience, and conduct

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